Cancellation Policy

Any appointments cancelled within 3 days (72 business hours) of appointment date will forfeit their deposit and will not be able to transfer deposit to a later date. You will need to book a new appointment online and pay a new deposit.

SAME DAY CANCELATIONS 

Same day cancelations or no call no show will be charged for the remaining balance of the FULL SERVICE.

RESCHEDULING APPOINTMENTS

If you reschedule within 7 days of your appointment, you will forfeit your deposit and will need to pay a new deposit for your next appointment. If rescheduling your appointment outside of the 7 day window, you may transfer your deposit to a new date once. After you transfer your deposit to a new date, it is then no longer transferable.

CANCELING OR RESCHEDULING TOUCH UPS

Any appointments cancelled within 3 days (72 business hours) of appointment date will be charged $100 fee to reschedule or cancel a touch up appointment.

LATE POLICY

We reserve the right to CANCEL and give no refunds if the client is more than 15 minutes late to their appointment. Artists take multiple clients a day and need the full amount of time for each appointment, and so that the artist may start the next appointment on time. You may schedule a new appointment but will need to place another deposit. Please consider that traffic is always heavy. Please leave give yourself plenty of time to arrive to our salon location.